Refund policy
Refund Policy
At Groveny, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.
Returns
You have 30 days from the date of delivery to return your item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Returnable Items
- Gift cards
- Downloadable software products
- Items that have been used or damaged by the customer
- Items marked as final sale
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size or color, please contact us and we will do our best to accommodate your request, subject to availability.
Shipping Costs for Returns
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us at support@Groveny.store.