Shipping policy
Shipping Details
At Groveny, we strive to get your order to you as quickly and safely as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7–14 business days | Calculated at checkout |
| Express Shipping | 3–7 business days | Calculated at checkout |
| Free Shipping | 10–20 business days | Free on qualifying orders |
International Shipping
We ship to many countries worldwide. International shipping times vary depending on the destination country and customs processing. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.
Delivery Issues
If you experience any issues with your delivery, please ensure your shipping address was entered correctly at checkout. Groveny is not responsible for packages delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions about your shipment, please contact us at support@Groveny.store.